Quality IT Support when you need it
Delivering a quality IT service is the cornerstone upon which our company is founded. We have been providing quality IT support to a range of clients since 1978 from our offices based in Macclesfield.
We recognise that not all of our client’s needs are the same and so we have created a range of support programmes that are designed to fit in with your needs.
What’s more if you don’t find something here that meets your need then please call because we pride ourselves in being flexible and therefore we are confident that we will be able to come up with a solution that will match your requirements perfectly
Managed Services and Cloud Specialists
Underpinning our support offering is a managed services portfolio, a range of great value services that are all proactively managed to act as preventative, rather than having to react following a failure.
The end result for our customers is minimum downtime, reduced cost of support and better performance from their IT systems.
Over the years, we have invested in the latest software and systems which enable off site monitoring of hardware, resource usage, equipment failure signals, software redundancy, update management and work station usage. Our team is well respected and appreciated by customers, particularly for their fast action, IT support service and customer consideration.
Trusted IT Support Macclesfield
Managed Anti Virus
Our Managed Anti-Virus Service Gives you piece of mind security, backed by the industry leading experts in the field of AV technology. For a small monthly fee with no minimum term you can rest assured that all of the devices within your business are protected by best in class Anti Virus security software. Better still we monitor the service 24 x 7 so you don’t have to worry
Whether it’s our all inclusive monthly support or our PAYG service our RMM platform will be monitoring your equipment and making sure that your systems are kept up to date ensuring that your IT equipment is performing at its very best all of the time.
Probably the most valuable asset in any business is its data. Our managed backup service not only backs up your data to our data centre but also monitors and alerts if the backup has not run for any reason.
Why Choose CARA Support
- Supporting IT for our customers since 1978.
- Currently managing IT for over 500 customers.
- Regularly investing in our helpdesk and project teams.
- Periodic review, upgrades and investment in our internal systems.
- Work with customers to maximize their IT performance, software adoption and utilisation.
- Thought leader in cyber crime prevention and monitor for business.
- Recognised by Microsoft and other leading manufacturers.
- We care about our customers, their businesses and our reputation.
What Client’s Say
You guys have been great in your advice, suggestions and support in bringing ASG Services to Office 365. We suffered with email issues for too long, until we contacted CARA Technology for IT Support Macclesfield. They introduced Office 365 and the various packages which have improved our IT significantly. We can highly recommend this company!
CARA have been an integral part of our growth, initially working with the business in the early 90s when we had just one site. CARA are our IT department, they deliver all IT requirements from IT strategy to IT Help-desk and everything in between. Information Technology is fundamental to our business, unplanned downtime would result in lost business and therefore it is imperative that our systems are constantly available. CARA’s Managed Service Platform constantly monitors our equipment ensuring that we get the best possible reliability and performance from our systems.